FAQ

What services do you offer?

Lush provides a comprehensive suite of services, including branding, rebranding, positioning strategy, animation, UX/UI design, and product development. Our expert team tailors each service to meet your specific needs, ensuring a unique and effective outcome for your business.

What industries do you specialize in?

While Lush excels in various industries, our expertise shines in sectors such as tech startups, e-commerce, fashion, and lifestyle brands. We bring a wealth of experience and industry insights to help businesses in these fields achieve their full potential through innovative design and strategy.

Can I see examples of your work?

Absolutely! We encourage you to explore our portfolio on the Lush website, where you'll find a curated selection of our most successful projects. Each case study highlights our approach, creative process, and the impact our work has had on our clients' businesses.

What is your pricing structure?

Lush offers customized pricing based on the specific needs of each project. During our initial consultation, we'll discuss your budget and develop a pricing plan that aligns with your goals. We believe in transparent pricing and provide detailed quotes upfront to avoid any surprises.

How do you ensure quality in your work?

Quality is at the core of everything we do at Lush. Our team adheres to strict quality control measures, including rigorous testing and reviews at each stage of the project. We also gather client feedback to ensure the final deliverable meets and exceeds expectations, leaving no detail overlooked.

What are your working hours?

Lush operates from Monday to Friday, 9 AM to 6 PM (local time), but we are flexible to accommodate our international clients' time zones. Our team is committed to maintaining clear and consistent communication, ensuring that your project stays on track no matter where you are located.

Can you help with content creation?

Yes, Lush offers content creation services as part of our branding and digital strategy packages. Our team of skilled writers and content strategists works closely with you to develop engaging and relevant content that aligns with your brand voice and resonates with your target audience.

How do you communicate with clients?

Lush believes in transparent and consistent communication. We utilize a combination of email, project management tools, video calls, and in-person meetings (if possible) to keep you informed and involved throughout the project. Our goal is to ensure you feel supported and connected every step of the way.

How do I start a project?

Starting a project with Lush is simple. Contact us through our website, and our project manager will schedule an initial consultation to understand your vision, goals, and requirements. From there, we'll craft a detailed project plan and timeline, keeping you informed every step of the way.

How long does a typical project take?

The timeline for a project at Lush depends on its scope and complexity. On average, branding projects take about 4-6 weeks, while full-scale digital product development might extend to 12-16 weeks. We provide a detailed timeline during our initial consultation to set clear expectations.

Do you work with international clients?

Yes, Lush works with clients across the globe. Our team is experienced in managing projects remotely, ensuring seamless communication and collaboration regardless of your location. We use the latest tools to keep you connected and involved in every stage of the project.

What is your design process?

Lush follows a meticulous design process that starts with in-depth research and discovery, followed by conceptualization and design iterations. We involve our clients at every stage, seeking feedback to refine and perfect the final product. Our goal is to create designs that resonate with your audience and achieve your business objectives.

Do you offer consultations?

Yes, Lush offers free initial consultations to discuss your project needs. During this session, we explore your ideas, answer any questions you may have, and provide insights on how we can bring your vision to life. This consultation helps us understand your objectives and tailor our services accordingly.

Do you handle small projects?

Lush welcomes projects of all sizes, from small branding refreshes to comprehensive digital transformations. We understand that every project is unique and requires a tailored approach, so we dedicate the same level of attention and expertise to ensure success, regardless of scale.

What is your revision policy?

At Lush, we prioritize client satisfaction, offering multiple rounds of revisions to ensure the final product aligns with your vision. We outline the number of revisions included in our agreement upfront, and our team collaborates closely with you to refine every detail until you are completely satisfied.

What if I'm not sure what I need?

If you're unsure about your project's direction, Lush offers strategy sessions to help clarify your goals and define a clear path forward. Our experts work with you to identify key opportunities and develop a tailored plan that meets your needs, ensuring your project is positioned for success.

Everything You Need to Know

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We Are Lush Studio

Your Creative Partner